Workflow · Bills and payables

Bills entered from the inbox, checked against what is already owed, ready for someone to pay.

Bills forwarded to the client’s documents address are read, matched to the vendor list and prepared as a plan with each document attached. You approve them, and you know what is due before anyone opens the bank.

For the accounts payable clerk who keys forty bills a week from PDFs, chases the ones that never arrived, and builds the Thursday payment list by hand.

Bills arrive at a documents address, are read and matched to the vendor list, flagged when they look like one already received, and become a plan of bills with documents attached, then a list of what is due for a person to pay.

The job today

Bills arrive everywhere. Some come to the client’s accounts payable mailbox, some to the owner’s personal email, some as a photo in a text message, and a few as paper that someone scans on Friday. You download each PDF, open QuickBooks, pick the vendor from a list where “Sysco”, “SYSCO Corp” and “Sysco Foods” all exist, key the date, number, due date and lines, attach the PDF, and save. Forty times.

The quiet problems are the expensive ones. The same invoice arrives twice, once from the vendor and once forwarded by the owner, and it gets entered twice. A vendor’s statement at month-end lists an invoice nobody ever saw. A bill shows as open in QuickBooks that the owner paid by card in the store. And every Thursday someone builds the payment list by hand from the aging report, checking credits and due dates, so the owner can approve it over text.

With Zeno

Each client company has its own documents address. Forward the mailboxes there, or upload files, and every document lands in Zeno’s inbox. Zeno reads it with machine text recognition on its own servers, not an AI model: the total, the date, the invoice number, and the vendor matched against the client’s QuickBooks vendor list. A reading Zeno made itself is marked unchecked until someone, or your AI, has looked.

Then you ask your AI, through Zeno, to enter the week’s bills. It reads each document, settles what the machine reading could not, and prepares the bills as one plan, each linked to its document so the posting carries its evidence. A document that looks like one already received is flagged, and anything Zeno already posted is marked before you approve. A vendor that does not exist yet is created inside the same plan, so “Sysco Foods” does not become a fourth Sysco. You read the plan, leave out the bill you want to ask about, and approve the rest.

When the vendor’s statement arrives, hand it to your AI and ask what disagrees. Your AI reads the lines off the statement, and Zeno checks them against the vendor’s bills, credits and payments in QuickBooks itself: what the statement lists that the books do not have, what the books hold that the statement leaves out, a bill that looks entered twice, and amounts that differ. An invoice the client paid by check or card without entering a bill counts as paid, not missing. Give it the statement’s ending balance and Zeno sets it beside what QuickBooks shows owed on that date, read live. The check changes nothing; the fix comes back as a plan.

For the payment run, your AI reads the open bills live from QuickBooks, with due dates and any vendor credits waiting, and gives the person who pays a list. Once the money has gone out from the bank or the bill-pay service, the bill payments can be recorded through a plan, against the right bills.

What your AI brings from elsewhere

Through its own connectors, not through Zeno, your AI can often settle what a bill alone cannot:

Where it stops

Zeno never pays a bill or moves money, and a bill that asks for new bank details or an urgent payment is shown to you as what the document says, never acted on. The decision to pay, and the payment itself, stay with a person.

Bills need a QuickBooks Online plan that includes them: Essentials, Plus or Advanced. See what Zeno can do on each plan.

What to ask

Start with one of these.

You ask“Enter the bills that came into Harbor Coffee’s inbox this week.”

You getA plan of bills read from the documents, each with the vendor matched to the client’s vendor list and the document attached. A document that looks like one already received is flagged before you approve.

You ask“Here is Sysco’s October statement. Which invoices on it are not in QuickBooks, and which are we showing as open that they show as paid?”

You getYour AI reads the statement’s lines and Zeno checks each one against the vendor’s bills, credits and payments in QuickBooks, then lists what the statement has that the books do not, what the books hold that the statement leaves out, and amounts that differ. Anything missing comes back as a plan, not an entry.

You ask“What bills are due by Friday, and which vendors have credits we should take first?”

You getThe open bills by due date, read live from QuickBooks, with any vendor credits waiting to be applied. A list for the person who pays, not a payment.

You ask“We paid these six bills from the bank yesterday. Record the payments.”

You getA plan of bill payments against the right bills and account, for you to approve. Zeno records payments that were made elsewhere; it never makes one.

What stays yours

The judgment doesn’t move.

Zeno prepares, checks and records. These stay with the person whose name is on the work.

  • Whether a bill is legitimate, especially one asking for new bank details
  • Which bills get paid this week, and from which account
  • Making the payment, in the bank or the bill-pay service
  • Approving the bills plan, or leaving a bill out
  • What to say to a vendor whose statement disagrees
Other workflows

The rest of the month.

The documents address → · What Zeno will not do → · More things to ask →

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